samsung refrigerator ice maker not working

Samsung Refrigerator Ice Maker Not Working (5 Causes & Solutions)

Nothing works well forever, and ice maker is no exception. Although Samsung is a highly reliable brand, there will be times when your Samsung refrigerator ice maker does not work.

Our article will cover common causes as well as solutions to troubleshoot the Samsung refrigerator ice maker not working. So let’s explore!

5 Things To Check When Your Samsung Refrigerator Ice Maker Not Working (With Solutions)

1. Make Sure The Ice Maker Is Enable

Of course, your ice maker is not working if you have not enabled it. For refrigerators that come with an external ice dispenser, they have Ice On and Ice Off buttons. The ice maker is on if the Ice On button illuminates. Otherwise, it is off if the Ice Off button illuminates.

So, you need to check if the Ice On button is illuminated. Otherwise, hold the Ice On button for 3 seconds to turn on your ice maker.

2. Check The Freezer Temperature

If the Samsung ice maker keeps freezing up or creating smaller ice cubes, it is essential to check the freezer temperature.

If the freezer temperature is too low, parts of the ice maker may not work correctly or freeze. Conversely, If the freezer temperature is too high, it can prevent the ice from staying frozen or result in smaller clumps.

According to information from Samsung, the freezer temperature varies depending on the model. But in general, the ideal temperature of the freezer should be somewhere between -2 and 0 ℉.


3. Reset Your Ice Maker

Sometimes, you need to reset your Samsung ice maker to work properly again and continue to produce ice. It’s best to consult the company’s manual for the exact steps for that.

In most cases, you can reset your Samsung ice maker through these steps:

  • Step 1: Find the ice bucket and remove it.
  • Step 2: Find the test button on the bottom or side of the ice maker.
  • Step 3: Press and hold this button until it makes a sound.
  • Step 4: Replace the cooler and observe if ice production continues. 

4. Change The Water Filter

It is essential to change the water filter if your Samsung ice maker does not fill with water. 

When dirt clogs your filter, it can also restrict water flow to the ice maker, thus affecting ice production. In addition, it can also make ice smell terrible. So it is best to change the filter every six months, which can prevent such dirt.

On the other hand, the cause can also lie in improper filter installation or improper filter usage. Hence, it is essential to consult the company’s manual before replacing your filter.

5. Confirm Adequate Water Pressure

Water pressure is also an essential factor in keeping your ice maker working correctly. If you have applied all of the above tips and the problem is still unresolved, it is time to check the water pressure.

Here are the simple guides to test your refrigerator’s water pressure:

  • Refrigerators with an external water dispenser: Put water in a measuring cup for 6 seconds; If you get at least ¾ cup of water, the water pressure is currently sufficient.
  • Refrigerators without an external dispenser: Let’s start by turning off the water supply and disconnecting the waterline; Then, pour water directly from the line into the measuring cup for 6 seconds.

If you get less than ¾ cup of water, the water pressure may not be great enough to produce ice. In this case, you should get help from a trusted plumber.

Safety Tips When Removing And Replacing Your Ice Maker

When removing or replacing the ice maker, it is important to unplug your refrigerator from power for safety reasons. 

In addition, avoid putting fingers, hands, or any other object in the chute or ice-maker bucket. Moreover, do not disassemble the ice maker.

Last but not least, do not spray or wash the ice bucket while it is in your refrigerator.

Further Watching:

Frequently Asked Questions

1. How Do I Reset My Ice Maker?

Start by unplugging the refrigerator and plugging it back in after 30 seconds. Within 15 seconds of plugging it back in, you need to press the sensor arm three times in succession. The purpose of this is to force the ice maker to drain water into the reservoir and then start the ice production cycle.

2. Is It Bad To Not Change The Water Filter?

At some point, your water filter will stop working completely at optimal capacity. Therefore, it is essential to replace the water filter regularly.

3. How Often Should The Ice Maker Drop Ice?


In most cases, a good refrigerator ice maker can make 8 to 10 ice cubes every 90 minutes and about 130 in a day.

4. How Long Does An Ice Maker Last?

In general, most ice machines have a lifespan of about 4 to 5 years. To prolong the lifespan of the ice machine, make sure you regularly maintain it properly.

5. How Much Does It Cost To Replace The Ice Maker?

In general, you have to spend about $370 to replace an ice maker.

Replacing an old ice machine can cost as little as $300. Meanwhile, you can spend up to $420 to install an ice maker for the first time. Compared to the average refrigerator installation cost of $1,500, replacing an ice maker is more economical.

6. Can I Remove The Water Filter From My Fridge?

If your filter is in the base grille, it is possible to remove it by turning the round filter cover counterclockwise and then pulling it out. If the filter is inside your refrigerator, all you need to do is press the release button beside the filter.

Read More:

LG Vs Frigidaire Refrigerator (2021) – Which Refrigerator Is The Winner?

How To Defrost A Samsung Ice Maker? (2 Common Methods)

Bottom Lines

Hopefully, this article contains valuable information for you. Don’t let your life be disturbed just because your Samsung refrigerator ice maker not working. If you are not sure what to do, you can always call an experienced plumber.